We find money your business is already making and losing, then we build the fixes.
Shardia spends three weeks inside your operation measuring what each workflow actually costs, where it waits, and where it breaks. Then we sequence the fixes — process where process is the problem, AI where AI genuinely pays. No build without a measured baseline, and no recommendation we can’t put a number against.
Bought separately. Sequenced together.
Each line is scoped out of the diagnostic and priced as a fixed-fee engagement. Nothing is sold before we have measured the problem it claims to solve.
Agentic AI & Workflow Automation
We take one high-volume workflow and redesign it end to end before a single agent is built. The strongest predictor of documented return is not which platform you pick — it is whether one workflow was genuinely redesigned rather than wrapped in automation. Document processing, customer service and voice, finance exception handling, claims and underwriting, IT triage, pipeline prioritisation, knowledge retrieval.
AI Readiness & Data Foundation
Most AI work fails upstream of the model. We inventory your data, score its quality, map how your systems actually connect, and tell you plainly which use cases your data can support today and which it cannot. Usually sold inside an automation engagement rather than on its own.
- Covers
- Inventory, lineage, quality scoring
- Deliverable
- Readiness score per use case
- Outcome
- Use cases ruled in or out
AI Governance, Risk & Compliance
Three quarters of companies plan agentic AI within two years; roughly a fifth have governance mature enough to run it. We build the AI inventory, the risk register, the usage policy and the vendor-review process, mapped to the NIST AI Risk Management Framework — one backbone that positions you for Texas, Colorado and EU obligations at once.
- Framework
- NIST AI RMF · ISO 42001 mapping
- Deliverable
- Inventory, register, policy
- Note
- Operational, not legal advice
AI Enablement & Workforce Adoption
The widest documented gap in enterprise AI is not capability, it is usage — and 93% of executives name change management, not technology, as the barrier. We audit AI use role by role, redesign the work around it, build the training, name internal champions and measure adoption rather than assume it.
- Method
- Role-level usage audit
- Deliverable
- Curriculum & usage policy
- Measured by
- Adoption, not licences bought
Revenue & Growth Systems
The commercial side of the same discipline: ideal customer profile, pipeline architecture, pricing and margin recovery, channel design, forecasting. AI-assisted where it helps and entirely conventional where it does not. Pricing work is often the fastest cash impact available and needs no technology at all.
- Covers
- ICP, pipeline, pricing, forecasting
- Deliverable
- Revenue system design
- Fastest win
- Margin recovery
The three-week diagnostic
Look
Executive interviews, a financial read of cost structure and margin by line, and a full inventory of the systems you pay for and what they connect to.
Dig
Front-line interviews on one question set, workflow and handoff mapping, and timed observation of the selected workflows. This is the week that earns the fee.
Rank
Findings ranked by dollar impact against effort. For each one: fix the process, buy a tool, build the automation, or leave it alone.
Deliver
A costed twelve-month roadmap, presented in person to your leadership team. Implementation is scoped separately — and sometimes we advise against it.
Three ways to work with us
Every engagement starts with the diagnostic. We do not quote a build for a problem nobody has measured yet — including when you ask us to.
The Diagnostic
Three weeks inside one business unit or site. The measured read of where your operation leaks margin, and what to do about it in what order.
- Executive and front-line interviews
- Workflow mapping and timed observation
- Data and systems readiness assessment
- Ranked opportunity register, dollar-valued
- Costed twelve-month roadmap
- Signed baseline document
Credited in full against a delivery engagement. Multi-site and multi-entity scoped individually.
Delivery Engagement
Fixed-fee execution of one service line, scoped from what the diagnostic actually found. Built by our delivery team, handed over to yours.
- One workflow redesigned end to end
- Automation built, tested and documented
- Governance and policy where the work needs it
- Team training and adoption measurement
- Results measured against the signed baseline
- Written handover and exit plan
Fixed fee quoted in writing before work begins. Outcome-linked structures available where a baseline exists.
Operating Partner
For companies running more than one line at once. We sit alongside your leadership team through the full twelve-month sequence rather than handing over a document.
- Standing seat in your leadership rhythm
- Multiple service lines run in parallel
- Quarterly re-measurement against baseline
- Governance maintained as the estate grows
- Equity or performance structures considered
Six-month minimum. Offered after a diagnostic, not before one.
Tell us what isn’t working.
Four questions, then a 30-minute call to confirm scope. If we don’t think a diagnostic is the right next step for you, we will say so on that call rather than sell you one.